Terms & Conditions
Welcome to Smokelessimage.com. This site is designed to be a fun, friendly, and welcome place where Customers may purchase high quality merchandise of exceptional value. To keep your experience a positive one, we want to avoid misunderstandings. Smokelessimage.com (thatâ€™s â€œusâ€ or â€œweâ€) has prepared these Terms and Conditions for anyone using Smokeless Image products (thatâ€™s â€œyouâ€). We do this to help you understand us and the offerings on this site. By using this site, you agree to these Terms and Conditions and agree that they may be updated by SmokelessImage.com at any time and without notice. You are welcome to our site and we encourage you to use this site on a regular basis. You may not modify material on this site in any way.
These Terms have been updated as of 2/20/2010
Termination Of Usage
We may terminate or suspend your access of this site, all or in part, without notice, for any conduct which, in our sole discretion, is disruptive to Smokelessimage.com or is in violation of any law, or these Terms and Conditions.
Capacity To Contract
Smokelessimage.com products are intended for persons of legal age (18 years or older) only. By using this site, you represent to Smokelessimage.com that you are of legal age of majority in your state or that you are at least 18 years of age.
You agree to comply with all applicable laws, statutes, ordinances and regulations when you use Smokelessimage.com and purchase products through the site. In our sole discretion, we may report actual or perceived violations to law enforcement or appropriate authorities.
If you place an order for merchandise on Smokelessimage.com, you agree to pay for the order by authorizing a corresponding charge to a valid credit card acceptable to us. We reserve the right to accept or decline your order at any time and for any reason. This is true even if you have received an order confirmation from us. We are not liable in any way if a financial institution which has issued a credit card to you refuses to honor the card for any reason.
Sales And Other Taxes
We are required to collect sales tax on orders delivered to certain states. Unless you are able to provide us with a valid and correct tax exemption certificate prior to our acceptance of the order, you are responsible for sales and all other taxes associated with the order.
Even when information on Smokelessimage.com indicates that a product is available, it may not be. We do not guarantee product availability under any circumstance. Without liability and without prior notice, we reserve the right to change, or discontinue any or all products or to cancel any order.
Product Service And Support
For (30) days following purchase date of merchandise, EXCLUDING FILTER TIPS, you have ordered through Smokelessimage.com, you have an absolute guarantee of satisfaction from Smokelessimage.com. You may return merchandise for a refund of the item price anytime during that 30-day period. Shipping charges will not be refunded.
Shipping And Delivery
Smokelessimage.com will ship via USPS to any of the 50 states comprising the United States of America, US territories and to US Military addresses (APO/FPO). We will ship orders within (3) business days after receipt of your order, subject to availability. Business days are Monday through Friday excluding federal or local holidays. In the event that an item cannot ship within the standard deliver time, it will be treated as "backordered". This means that you will be advised of the delay and will have the opportunity to cancel the order. This policy is subject to change at any time and without notice. Smokelessimage.com will determine the carrier to be used at their sole discretion.
Customer Satisfaction is of utmost importance at Smokelessimage.com. If you are dissatisfied with merchandise purchased through Smokelessimage.com for any reason, you may return the item within 30 days from the time of the order. For sanitary reasons, and the overall safety of our Customers, we cannot accept returns of Filter Tips. Therefore, our Returns Policy EXCLUDES any and all cartridges or liquid. At your option, you may receive a full refund, excluding shipping cost, or a replacement item if available. The process is very simple and straightforward:
1. Repackage the item including all original parts, packing material, instructions, etc. Within reason, this means that everything must be returned exactly as it was sent to you. Poor repackaging or the return of damaged merchandise could result in refusal of your return and loss of any refund or replacement item.
2. Include a copy of the original Packing List in the package, and indicate whether you would like to be refunded for the item, or a replacement sent out.
3. Ship the item (at your expense and your choice of carrier) to the address with which you were provided on the original Packing List that was sent with your item.
4. If you are to receive a refund, it will be issued by Smokeless Image LLC when the returned item has been received in satisfactory condition. Refunds will be processed within 10 business days of receiving the items.
We have worked very hard to make the information found on Smokelessimage.com accurate and up-to-date. But, it is reasonable to point out that we cannot be expected to be perfect. You may find errors, inaccuracies or other imperfections on the site. By using the site in any way, you agree that anyone associated in any way with Smokelessimage.com will not be held liable for damages arising from the operation, content or use of this site. This limitation of liability is comprehensive and applies to all damages of any kind. Smokelessimage.com makes no warranty, express or implied, with regard to any product sold on this site. The merchandise, products and services on this site are offered and provided â€œas isâ€ without warranties of any kind including warranties of merchantability, fitness for a particular purpose, or non-infringement of intellectual property. If we breach these terms and conditions, or sole and exclusive maximum liability to you shall not in any event exceed the total price of the products ordered by you.
Although we make all reasonable efforts to present only accurate and reliable information on Smokelessimage.com, it is still possible that errors may occur in pricing and/or product information. We may refuse or cancel any order for products listed with incorrect pricing or product information. This is true even if your credit card has been charged. However, if a credit card charge has been made, and we elect to refuse or cancel the order, we will issue a credit to your credit card in the amount of the charge.
Links to Other Sites
Smokelessimage.com may contain links to other Web sites which are owned and operated by third parties not connected with Smokelessimage.com. We do this solely as a convenience to you. Smokelessimage.com is not responsible for any of these sites or the contents you may find there. We do not endorse or guarantee the accuracy or completeness of content found on such sites.
The materials on the Smokelessimage.com website are the property of and copyrighted by Smokelessimage.com and all rights are reserved
Any legal action brought against Smokelessimage.com shall be governed by the laws of the State of Ohio. We make no representation that Smokelessimage.com content is appropriate for access outside the United States. If you access Smokelessimage.com from outside the United States, you are doing so at your own initiative and are responsible for compliance with local laws and are strictly prohibited from purchasing products from this site.
If any provision of these Terms and Conditions is held to be invalid, illegal or unenforceable, that provision will nevertheless be enforced to the fullest extent permitted by applicable law, and the validity, legality and enforceability of the remaining provisions will not be affected.
Your Ideas and Suggestions Are Welcome Weâ€™d really like to hear from you. Comments or suggestions about Smokelessimage.com are welcome. You may choose to play a significant role in making Smokelessimage.com an even better site. However, in order to allow a free exchange of ideas, Smokelessimage.com does not solicit or want to receive confidential or proprietary information. Therefore, any correspondence received from you is not considered confidential or proprietary and becomes the property of Smokelessimage.com without payment of compensation to you. We are free to use or not use your comments in any way we choose. By making comments to Smokelessimage.com, you assign to us all right, title and interest in copyrights and other intellectual property rights on a worldwide basis without charge.
These products are not intended to diagnose, treat, cure or prevent any disease. Information and statements made are for educational purposes and are not intended to replace the advice of your health care professional. By purchasing these products, you agree to use products at your own risk. Under no circumstances will Smokeless Image LLC be held responsible or liable, directly or indirectly, for any loss or damage that is caused or alleged to have been caused in connection with use of, or reliance on any product on this site. You agree to indemnify, defend, and hold harmless Smokeless Image, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.